1. About Us

Set Focus is an Australian-based private psychology and mental health practice providing telehealth counselling, workplace wellbeing training, and Employee Assistance Program (EAP) services. All services are provided by qualified mental health professionals.

2. Use of Website

This website is intended for informational purposes only. The content is not a substitute for professional psychological advice, diagnosis, or treatment. You should not act on the basis of any information on this site without seeking professional advice.

3. Intellectual Property

All content on this website, including text, graphics, branding, and design elements, is the property of Set Focus and is protected by copyright and trademark laws. You may not reproduce, distribute, or use content without written permission.

4. Bookings and Services

All bookings made via our online platform or contact forms are subject to availability and confirmation. Clients must be over 18 years of age or have parental/guardian consent to access our services.

Cancellations must be made at least 24 hours in advance. Cancellations within 24 hours or non-attendance may incur a full fee.

5. Telehealth Services

By engaging in telehealth services, you agree to the use of video conferencing platforms. Set Focus ensures compliance with Australian privacy and confidentiality laws; however, clients are responsible for ensuring they have a private and secure space for sessions.

6. Workplace Training & EAP

Our training and EAP services are tailored to businesses. Custom agreements may apply, and all clients are subject to separate service contracts. Content and recommendations provided during training are intended for general guidance and are not clinical advice.

7. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for full details on how we collect, store, and protect personal information in accordance with the Australian Privacy Principles (APPs).

8. Disclaimer

While we strive to ensure accuracy, Set Focus does not guarantee the completeness or timeliness of information on this website. Use of this site and services is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, Set Focus is not liable for any loss, damage, or injury resulting from use of this website or reliance on the information provided.

10. Changes to Terms

We may update these terms and conditions from time to time. Continued use of our website indicates your acceptance of any changes.

11. Contact Us

If you have questions about these terms, please contact us at:
📧 info@setfocus.com.au
📍 Based in Australia, offering telehealth services nationwide